Madame Red: Baroness Angelina Durless-Barnett. Ciel's auntie to his mom's side of the family... In a way, she's Grell's mistress... to the point that he's serving her for a purpose. But she ended up dying in Grell's hands...
She is Ciel Phantomhive's aunt. She goes によって the name Madame Red. If あなた have seen the first series she is also a big part in a couple of episodes too.